Ziyaad Hawkeswood

• Management of commodities including IT (Software, Hardware, Services, Outsourcing), Telecommunications, HR (Labour Hire), Travel (Airlines, Accommodation, Car Hire, Travel Management) as well as Marketing, total spend approximately ~$400million annually • Identify, negotiate and implement sourcing events that increase value delivered to the organisation via, cost savings, quality, delivery improvements and reduction of risk • Development of commodity strategies and procurement policies that outline the overall goals and enable delivery of these goals I.e. reduction of contract spend, improve the economies of scale for the contracts in place etc. • Supplier Management to ensure that the benefits identified through sourcing events are delivered through the contract lifecycle and to identify improvement opportunities • Re-negotiation of existing contracts to improve overall TCO • Procurement & Commercial adviser to Key Stakeholders • Identification of contract requirements through to contract implementation • Manage up to 2 direct reports and up to 3 staff from other teams as projects require additional resources

• Manage the organisations ~170 IT contract. This incorporates, software, hardware, IT Services and Professional Service related contracts. These are a combination of GITC, supplier specific and QR National/ Queensland Rail contracts. • Convert expiring GITC contracts to QR National specific contract document (once QR National was listed on the stock exchange, GITC contracts could not be extended using the existing framework). • Managing these contracts also involves the management of supplier relationships, contract reporting, managing customer requirements, implement and measure contract cost saving initiatives. • Run Sourcing Projects to negotiate the best commercial outcome for the organisation based on a ‘Total cost of ownership’ model. This process starts by developing a hypothesis, conducting relevant analysis (market, industry, supplier, spend etc), Request for Proposal development, supply selection through to the contract implementation and in most cases, on-going contract/commodity management. • Procurement & Commercial adviser to Key Stakeholders • Identification of contract requirements through to contract implementation • Facilitate the implementation of contracts in conjunction with IT functional and project teams. • An aspect of this role is also to actively seek improvement opportunities that can deliver great commercial benefit to the organisation. Benefits could be through cost savings or improving service offerings.

• Managing the Courier Services, Printing Services, First Aid Supplies and Training Services to ensure that contract KPI’s and service levels are met. Managing these contracts also involves the management of supplier relationships, contract reporting, managing customer requirements, implement and measure contract cost saving initiatives. • Assist customer with requests to implement contracts. This process involves identifying contract requirements through to contract implementation. • Assist with Professional Services queries. • Assist the Procurement Manager (IT) with various contract initiatives.

• Managing the Courier Services, Printing Services, First Aid Supplies and Training Services to ensure that contract KPI’s and service levels are met. Managing these contracts also involves the management of supplier relationships, contract reporting, managing customer requirements, implement and measure contract cost saving initiatives. • Assist customer with requests to implement contracts. This process involves identifying contract requirements through to contract implementation. • Assist with Professional Services queries from QR employees. • Manage the Professional & Admin Services team to ensure that customer service levels are achieved and employees work productively and efficiently. • Report to management regarding initiative progress and major contractual issues. • Provide management with ad hoc Professional Service related reports. • Manage a team of three staff to perform the activities above.

Process improvement for the Procurement division.