Joe Parker
Function: Supply Chain
Industry: Banking & Financial Services
Category: IT - Services
Level of responsibility: Intermediate
Procurement system: Other
About me
Professional in Third Party Risk Management and optimising Supplier Relationships. Extensive experience designing and implementing Supplier Governance Frameworks, Value Management , Segmentation and regulatory compliance. design and delivery of Learning and Development approaches and past speaker at industry events.
Previously held key leadership roles driving rapid business growth in a fast moving, entrepreneurial environment and led the delivery of major integration and system deployment programmes for a FTSE 100 company. Held senior management positions within a major PFI contract provider specializing in mission critical communications provision to the UK’s emergency services. Highly experienced in developing and implementing Supplier Relationship Management Frameworks in the Financial Services industry covering Supplier and Contract Assurance, Risk Management, Supplier Governance and Operating Models.
Broadcaster and speaker at business and charitable events and an experienced conference and event facilitator.
I live and work in Scotland and I have also worked in radio over the years currently presenting at Radio West Fife.
I am a fairly open networker who believes relationships are key to business and to life!
Work Experience
Supplier Relationship Manager
Sainsbury's Bank
April 2012 - August 2014 (2 years, 4 months) | Edinburgh
Implementation of Supplier Management Framework within Sainsbury’s Bank, support and development of staff involved in Supplier Management.
• Managing compliance with Financial Conduct Authority SYSC requirements for outsource arrangements.
• Managing introduction of new suppliers to management within SRM framework, supplier assurance activities, supply chain risk management and key category management support.
• Supporting Business Unit Supplier Relationship Managers in compliance and in developing relationships with strategic, critical and outsourced suppliers covering Insurance Providers, Credit Cards and other banking services.
• Delivered successful SRM training to 80 plus Relationship Owners and Managers.
• Secretary of Key oversight committee covering Procurement and Supplier Management activities.
• Led Supplier Performance Improvement activities with key partner and internal teams
Chairperson
Radio West Fife
January 2012 - Present (13 years, 2 months) | Dunfermline
Radio West Fife is the Community Radio Station serving the Dunfermline and West Fife area. Over recent months our listening figures have soared and our reach in the community has been extended through our 24/7 transmissions and our social media approach which reaches thousands of people every week.. With a mix of music, chat, news and sport we have welcomed many more listeners to the station.
If you are involved with a local community group or charity and want to really reach the people of West Fife then contact Radio West Fife to discuss how our free, proven approach delivers for some of our existing partners.
Many local businesses are now advertising with Radio West Fife as the best way to reach their target audience whether by direct advertising or by our successful joint promotions. Contact us to find out how we could be growing your business together!
It’s your community, it’s your radio station – “You’re No.1 on Your No. 1”.
Procurement Specialist - Supplier Management
Standard Life
March 2011 - April 2012 (1 year, 1 month)
Responsible for governance of Supplier Relationship Management framework across Standard Life Group.
• Monitoring compliance with Group Supplier Relationship Management Framework and reporting compliance.
• Managing introduction of new suppliers to management within framework owning due diligence management.
• Supporting Business Unit Supplier Relationship Managers in compliance and in developing relationships with strategic and outsourced suppliers.
Senior Supplier Manager
Airwave
December 2008 - August 2010 (1 year, 8 months)
Managed a number of Strategic Suppliers, major infrastructure suppliers and FM contractors. Led a small team of Supplier Managers responsible for network hardware maintenance, spares and logistics contractors. Additionally responsible for Supplier Risk Management and reporting.
• Led retendering of a major outsourced Facilities Management contracts worth in excess £5million alongside leading bid programmes for other infrastructure maintenance activities.
• Delivered annual 6 figure savings on new contracts and successfully led transition to new suppliers now delivering service across Great Britain.
• Developed relationships with key infrastructure suppliers leading to higher internal satisfaction measures.
• Supported team in delivering new spares logistics system achieving in excess of 10% operational cost savings.
Service Performance Manager
Airwave Solutions Ltd
March 2007 - December 2008 (1 year, 9 months)
Continuous improvement champion, leading network and service performance improvement initiatives based on analysis of performance statistics and contractual SLAs in place. Led cross functional improvement initiatives determining best value spend of Operational and Capital budgets. Responsible for change management and Radio Planning team.
• Represented Airwave at National level and negotiated a 6 figure reduction in Service Credit liability.
• Initiated and delivered network improvement initiative for Northern Scotland delivering improved network performance and reducing service credit payments.
• Led revision of Change management process and created culture of continuous improvement.
Regional Account Director
O2 Airwave
June 2005 - May 2007 (1 year, 11 months)
Regional Service Relationship Manager
O2 Airwave
April 2004 - June 2005 (1 year, 2 months)
Retail Development Manager (Systems)
O2 Retail
September 1999 - April 2004 (4 years, 7 months)
Retail Development Manager, Operations team of O2 UK Retail. This was a key role in the success, and expansion, of the Retail channel, originally through acquisition and subsequently through fully integrating the retail division with the rest of O2.
I was a key member of the O2 Retail management team developing innovative solutions designed to boost sales performance and customer experience across over 250 retail sites. This involved maximizing the support and performance of our staff as well as gaining the support and committed involvement of other divisions within O2 UK in successfully delivering business improvement projects.
In addition I had management responsibility for ensuring that the Retail stores and support functions had the best systems and procedures to be successful.
Head of Support Services
DX Communications
January 1997 - January 1999 (2 years)
Mortgage Advisor
Slater Hogg Mortgages Ltd
January 1989 - January 1992 (3 years)
Station Manager
Hospital Radio Paisley
January 1981 - January 1985 (4 years)
Chairman
Radio West Fife
November 2015 - Present (9 years, 4 months)
Senior Supplier Governance Manager
Sainsbury's Bank
August 2014 - Present (10 years, 7 months) | Edinburgh
Responsible for implementation of Supplier Management Framework within Sainsbury’s Bank (formerly a joint venture with Lloyds Banking Group) and development of staff involved in Supplier Management.
• Managing compliance with Financial Conduct Authority SYSC requirements for outsource
arrangements.
• Managing introduction of new suppliers to management within SRM framework, stakeholder
mapping, supply chain risk management and key category management support.
• Supporting Business Unit Supplier Relationship Managers in compliance and in developing
relationships with strategic, critical and outsourced suppliers covering, Information Technology,
Marketing, Insurance Providers, Credit Cards and other banking services.
• Developing and delivering extensive SRM training to Bank Relationship Owners and Managers.
• Management of key oversight committee covering Procurement and Supplier Management
activities.
• Led Supplier Performance Improvement activities with key partners and internal teams.
Presenter
Radio West Fife
January 2012 - Present (13 years, 2 months)
Radio West Fife is the Community Radio Station serving the Dunfermline and West Fife area. Over recent months our listening figures have soared and our reach in the community has been extended through our 24/7 transmissions and our social media approach which reaches thousands of people every week.. With a mix of music, chat, news and sport we have welcomed many more listeners to the station.
If you are involved with a local community group or charity and want to really reach the people of West Fife then contact Radio West Fife to discuss how our free, proven approach delivers for some of our existing partners.
Many local businesses are now advertising with Radio West Fife as the best way to reach their target audience whether by direct advertising or by our successful joint promotions. Contact us to find out how we could be growing your business together!
It’s your community, it’s your radio station – “You’re No.1 on Your No. 1”.
Supplier Relationship Manager
Sainsbury's Bank
April 2012 - August 2014 (2 years, 4 months)
Implementation of Supplier Management Framework within Sainsbury’s Bank, support and development of staff involved in Supplier Management.
• Managing compliance with Financial Conduct Authority SYSC requirements for outsource arrangements.
• Managing introduction of new suppliers to management within SRM framework, supplier assurance activities, supply chain risk management and key category management support.
• Supporting Business Unit Supplier Relationship Managers in compliance and in developing relationships with strategic, critical and outsourced suppliers covering Insurance Providers, Credit Cards and other banking services.
• Delivered successful SRM training to 80 plus Relationship Owners and Managers.
• Secretary of Key oversight committee covering Procurement and Supplier Management activities.
• Led Supplier Performance Improvement activities with key partner and internal teams
Snior Supplier Manager Lead - Policy Framework & Systems
Tesco Bank (Barclays UK)
January 2022 - Present (3 years, 2 months) | Edinburgh
Supplier Operational Resilience Manager
Royal London
September 2020 - December 2021 (1 year, 3 months) | Edinburgh
Education
The University of Glasgow
MA
1980 - 1983
St Aloysius College, Glasgow.
Master of Arts (Social Sciences)
1980 - 1983