Charles Casola

Charles Casola

IT Vendor Management (Contract)

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About Me

A senior leader with a successful background in procurement and strategic sourcing, contract negotiation, supplier relationship development, operational excellence and contract management and compliance. As well as extensive experience in driving strong engagements with senior leadership to forge strategic partnerships within multiple industries including; Banking, Insurance, Retail, Technology and Telecom.

Procurement & Strategic Sourcing  Staff development- Promotion  Leadership development  Contract negotiations  Strategic planning  Customer satisfaction  P&L Management/Budget planning  Strategic partnerships  Change management  Operational management  Vendor management  Process re-engineering  Retail sales/marketing experience


JOB TITLE: IT Vendor Management (Contract)

FUNCTION: Procurement

INDUSTRY: Business Services & Consulting

CATEGORY: IT - Software

CURRENT LEVEL OF RESPONSIBILITY: Senior

PRIMARY PROCUREMENT SYSTEM: Ariba



Work experience

IT Vendor Management (Contract)

Magna International

May 2017 - Present | Toronto

• Provide strategic procurement leadership toward process and strategy consulting
• Engaged with client’s senior management team members to drive strategic initiatives and
communicate progress
• Conduct opportunity assessments across categories to establish savings opportunities
• Work collaboratively with suppliers and customer stakeholders to identify and execute
continuous cost and performance improvement strategies
• Identify and resolve strategic supplier performance issues to ensure customer satisfaction
• Re-engineer processes from tactical to a strong strategic posture

IT Category Management Lead

Accenture

September 2016 - March 2017 ( 6 months ) | Toronto

♦ Design and implement cost savings projects across multiple sub-categories including: Laptop/Desktop Hardware, Intel-level Servers, Mid-range Hardware, Storage, Telecom Hardware, Shrink Wrap Software, Application Software, Long Distance Voice-Data, and Wireless Services
♦ Engage with client’s senior management team members to drive strategic initiatives and communicate progress
♦ Develop broad network of strong client stakeholder relationships, particularly in Real Estate/Facilities Management function, to facilitate delivery of services and achievement of contractual requirements (savings targets, SLAs)
♦ Conduct opportunity assessments across IT spend subcategories to establish annual category strategies inclusive of sourcing wave plans that support overall savings target achievement
♦ Provide oversight and program management to ensure efficient delivery of a portfolio of strategic sourcing projects
♦ Work collaboratively with suppliers and customer stakeholders to identify and execute continuous cost and performance improvement strategies
♦ Identify and resolve strategic supplier performance issues to ensure customer satisfaction
♦ Measure and manage suppliers/service providers’ performance relative to contracted service levels.
♦ Delegate work appropriately, coach and develop team members in their performance and professional development

Director-IT, Media & Professional Services Procurement

Rogers Communications

October 2014 - February 2016 ( 1 year, 4 months ) | Toronto

♦ Managed sourcing & contracting process for all IT, Professional Services & Media spend
♦ Managed $850M in annual spend
♦ Successfully negotiated $85M in savings
♦ Exceeding annual savings target by 200%
♦ Developed and executed sourcing strategies in support of achieving maximum CAPEX and OPEX total value of ownership
♦ Provided strategic leadership to global category management and contract groups
♦ Developed and lead transformation of procurement policies, standards & processes including strategic sourcing plan, supplier selection & evaluation, contracting process and contract life-cycle administration and supplier performance management and relationship development, evaluate alternative sourcing options, including outsourced operations
♦ Collaborated with senior management and executives to establish short-term and long-term business objectives for the procurement function
♦ Lead a systematic cost reduction program to achieve industry leading supplier agreements and work with Technical services on technology and innovation initiatives to drive least cost sourcing opportunities
♦ Managed and developed a high performing, motivated team of sourcing professionals responsible for the development and implementation of best in class capabilities, processes and systems
♦ Provided strong leadership and focused category management

Director, Strategic Sourcing

Sun Life Financial

April 2013 - October 2014 ( 1 year, 6 months ) | Toronto

♦ Lead sourcing & contracting process for all IT spend
♦ Managed $500M in annual spend
♦ Exceeded savings target by 140%
♦ Lead contract negotiations to minimize total cost of ownership for goods and services
♦ Provided strategic leadership to global category management and contract groups required to develop a preferred supply base
♦ Collaborated with senior management and executives to establish short-term and long-term business objectives for the procurement function
♦ Instrumental in implementing Lean Six Sigma program
♦ Managed and developed a high performing, motivated team of sourcing professionals responsible for the development and implementation of best in class capabilities, processes and systems
♦ Provided strong leadership and focused category management

Director, IT Procurement

Loblaw

October 2010 - April 2013 ( 2 years, 6 months ) | Brampton

♦ Defined, developed and implemented an integrated vendor performance reporting and management framework
♦ Consolidated and reported cost savings resulting from Strategic Sourcing arrangements
♦ Collaborated with Senior Management addressing issues across IT
♦ Managed strategic alliances and vendors at the executive level
♦ Participated in strategic planning aligning to various vendor relationships in support of business objectives
♦ Ensure that new technology initiatives are driven through internal governance
♦ Managed all IT Category Management
♦ Managed in excess of $750M annual spend
♦ Created $90M in cost savings/avoidances in 2 years. Exceeded savings target by 150%
♦ Reduced contracting time from 39 business days to 13 business days
♦ Managed overall RFx process to leverage best pricing and services available
♦ Managed more than 500 professional services contracts
♦ Managed staff of 14 individuals

Sr. Manager, Systems Aqusition & Services

Bank of Nova Scotia

September 1999 - October 2010 ( 11 years, 1 month ) | Toronto

♦ Managed sourcing & contracting process for all IT
♦ Managed Software License management (SAM)
♦ Lead Purchasing team
♦ Executed and managed RFx process
♦ Category management
♦ Managed hardware and software standards and certification process
♦ Developed annual desktop technology strategies
♦ Managed certification process with internal and external technology providers
♦ Administered Image Management process and overall deployment strategies including desktop software currency and corporate image build
♦ Managed 17 staff members and provided leadership, coaching and future career development
♦ Proactive Contract Management
♦ Provided strategic leadership for process improvement and innovation

Education

Humber College

Post Graduate diploma of Marketing Management

1996 - 1997

York University

BA of Political Science

1988 - 1993