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Global Sourcing and Procurement professional with expertise in Process Consulting, Solution design and delivering multiple Sourcing Support, Category Management and Procurement Operations Projects and managing all aspects of Sourcing and Procurement Processes.
Demonstrated excellence in setting up Sourcing & Procurement capabilities from scratch to highly successful delivery centres.
Facilitated operations for certain international customers; worked onsite for various Reengineering Projects.
Proficient at managing & leading large teams and ensuring the service offering is fully compliant with relevant procurement policies and processes.
Spearheaded more than 30 Solutions & 12 Third Party & 4 In-house Transition projects in the domain of Sourcing & Procurement with functions like Transaction Processing, Order Management, Contract Support Centre, Contract Management, Tactical Sourcing, Tail End Spend management, Spot Buy, Vendor Management, Catalogue Management, Procurement Help Desk, Accounts Payable, Payment Optimization, etc.
Distinction of steering improvement initiatives with focus on streamlining & managing operations; proven abilities in measuring and monitoring the service in accordance with defined service levels agreements.
Possess excellent interpersonal, communication and organizational skills with demonstrated abilities in team management and customer relationship management.
JOB TITLE: Transformational Leader in Global Sourcing & Procurement with exp in Consulting, Operations, Pre sales & Solution Design
INDUSTRY: Business Services & Consulting
CATEGORY: HR - Generalist
CURRENT LEVEL OF RESPONSIBILITY: Senior
PRIMARY PROCUREMENT SYSTEM: Oracle
Independent Procurement Advisor and Director (ISM India)
Institute of Supply Management, India
January 2016 - Present | New Delhi
I am currently working as Independent Procurement Advisor and is also associated with ISM India as Director.
Senior Procurement Manager
January 2014 - December 2015 ( 1 year, 11 months ) | Gurgaon
Leading the Procurement Transformation for BT Procurement, building the new world class capabilities, driving Employee Engagement agenda, Building & retaining Talent Pool, Profession recruitment etc.
Heading the Procurement Services Group for BT that included Sourcing, Contract Management, Procurement Operations, Bid support, Management Reporting, Procurement Tools & Systems management.
Spend management of more than £500 million across multiple categories across various geographies
Accountable for maximising team performance, delivering stretching targets and keeping within budget parameters.
Leading on the large, complex procurement deals, interfacing with the most senior levels or internal and external clients to develop requirements and ensure best value solution.
Develop and co-ordinate a virtual team across Procurement including key members of other LOB's to deliver the procurement and business needs of the deal.
Work closely with Contract management community and category owners to project manage in-life margin and service improvement programmes.
Manager- Procure to Pay Solution Design & Operations
July 2011 - December 2013 ( 2 years, 5 months ) | New Delhi
Working with Sales Team & Solution Architects to interpret and translate domain specific client requirements into a standard solution offering.
Responding to RFIs & RFPs with detailed & strategic solution in alignment with the client objectives. Reviews SOW’s to validate retained vs outsourced activities and ensure alignment to solution, highlighting exceptions/non-standard scope.
Providing In-depth functional knowledge to support with domain specific solution design helping to develop and validate quality and innovative solutions.
Participates appropriately in Client meetings as SME to provide process and delivery expertise and credibility.
Coordinates creation of domain specific ‘process models/flows’ to show ‘As Is’ ‘To Be’ operations to show the Client that we understand their business today and articulate how the Clients operation will look in an outsourced environment.
Provides advice on domain specific Leading Practices, Continuous Improvement and Transformation Initiatives.
Sourcing & Procurement Tower Lead for the Delhi Delivery Centre for Accenture Outsourcing business which consists of the largest & widest of the processes, people & revenue in the space of Sourcing & Procurement.
Sr. Service Delivery Leader- Global Procurement
February 2008 - June 2011 ( 3 years, 4 months ) | New Delhi
Operations Lead for Procurement Shared Services Centre with a team of 80+ people (including 14 Foreign Language Experts) catering to more than 22 American Express business markets.
Implemented standard global procurement operations, tools and processes for global execution and ensured consistent process alignment with business process outsourcers and regional teams.
Ensured accomplishments of annual commitments, metrics, productivity and quality standards for all management team work.
Successfully supported the transition of Procurement Operations function to outsourced agency. Role involved solution design & knowledge transfer.
Sr. Manager- Transition & Operations (Procurement)
October 2005 - February 2008 ( 2 years, 4 months ) | New Delhi
Transitioned the Transactional & Operational Procurement functions for few large customers from US & Canada to India delivery centres.
Handled the service delivery & operations of direct procurement process for a global Electronics major through a team of 22 buyers.
Lead Procurement Process reengineering project for global majors in Telecom & automobile sectors.
Acted as Procurement coach for new hires in delivery centre- conducted Procurement trainings and certifications.
Consultant- e-Procurement Solutions
Commerce One Inc.
September 1999 - October 2005 ( 6 years, 1 month ) | New Delhi
Pre- sales, Operations & Solution deployment consulting to large Indian corporate and Public Sector / Government undertakings.
On boarded more than 50 customers and conducted more than 700+ e Sourcing & Auction projects worth $500mn of various sizes across large customer base.
Lead the project of customizing Commerce One e- procurement solution to fit in Indian Government sector.
Vellore Institute of Technology
Masters in Business Administration of Marketing & E Commerce
1997 - 1999