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CPOs and Procurement Managers. Do you really know how effective your team is?

Does your team have the right mix of technical and soft skills? How do they handle different situations? How does your team prove their worth and demonstrate added value within the organisation? I am researching into the role soft skills plays within organisations and how soft skills can help innovation in the development of products and services to increase top line performance whilst reducing the bottom line. It would be great to get your input.
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